Pru Life UK strengthens support for customer health and wellbeing through Shinagawa partnership

Kathryn Cajucom, Pru Life UK Vice President and Head of Brand and Integrated Marketing Communications (2nd from left) and Masako Uemori, Shinagawa Philippines President (2nd from right) joined by Rose Anne Cruz, Pru Life UK Assistant Vice President and Head of Customer and Insights Proposition (1st from left) and Ernesto Pascual III, Shinagawa Philippines Chief Financial Officer during the Memorandum of Understanding signing ceremony in Taguig City.

Pru Life UK has partnered with Shinagawa Philippines to provide eligible customers, licensed agents, and employees with discounts on selected vision correction procedures, aesthetic services, as well as executive check-ups and  diagnostic examinations.

The partnership forms part of Pru Life UK’s growing suite of value-added services designed to support the health and wellbeing of its community beyond financial protection.

Eligible individuals can enjoy discounts of up to 60% on selected vision correction services, up to 50% on selected aesthetic procedures, and up to 10% on selected diagnostic services. Vision correction services are available at Shinagawa’s Bonifacio Global City and Ortigas branches (21st flr.), while diagnostic services are offered at its Bonifacio Global City branch (8th and 23rd flrs.), and aesthetic services at its Ortigas branch (21st flr.).

The benefits are available to Pru Life UK customers, including both the life insured and policyowner who have registered with PRUServices and linked an active policy.

“We want to provide meaningful support that responds to the different needs of the people we serve,” said Kathryn Cajucom, Pru Life UK Vice President and Head of Brand and Integrated Marketing Communications. “Through our partnership with Shinagawa Philippines, we are making our customers’ promises to their loved ones real by showing them that they can count on PRU for valuable benefits that go beyond financial protection.”

Pru Life UK and Shinagawa Philippines marked the partnership through a Memorandum of Understanding signing ceremony in Taguig City. The partnership reflects both companies’ shared commitment to empowering more Filipinos to live with greater confidence and peace of mind through services that complement financial protection.

“We are pleased to partner with Pru Life UK and extend the benefits of our services to more Filipinos,” said Masako Uemori, President of Shinagawa Philippines. “By bringing together Shinagawa’s Japanese standards of care and advanced technology with Pru Life UK’s commitment to its community, we hope to encourage more people to take proactive steps towards their health wellbeing and confidence.” 

Shinagawa is one of the leading providers of LASIK, a laser eye procedure that corrects common vision problems and can end dependence on glasses or contact lenses, and other vision correction procedures as well as aesthetic, and diagnostic services, focusing onas well as aesthetic, and diagnostic services focusing on helping individuals take a proactive approach to their health through comprehensive preventive care and early detection, supported by advanced Japanese technology.

For more information about the Shinagawa Philippines benefits, eligibility requirements and participating services, visit Shinagawa Lasik & Aesthetics and Shinagawa Diagnostic & Preventive Care in Pru Life UK's Rewards and Promos webpage.

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About Pru Life UK

Pru Life UK is the leading life insurer in the Philippines demonstrating its commitment to protect Filipinos’ financial future and well-being for every life, for every future.  

 

Established in 1996, Pru Life UK operates in over 200 branches and general agency offices in the Philippines, and holds the largest life insurance agency force of over 33,000 licensed agents. 

  

Pru Life UK offers a wide range of tailored solutions that address the unique and evolving needs across demographics and life stages. These include life protection, health, accident and disability, and investment-linked insurance.   

Currently, Pru Life UK serves over 850,000 individual policyholders and more than 50,000 insured group members, and ranks first in New Business Annual Premium Equivalent* as of FY 2025, according to the Insurance Commission.   

Pru Life UK is a subsidiary of Prudential plc, with a legacy of more than 175 years of safeguarding the future of millions of families for this generation and generations to come.   

Pru Life UK is headquartered in 9/F Uptown Place Tower 1,1 East 11th Drive, Uptown Bonifacio, Taguig City 1634, Metro Manila, Philippines. Its main customer centre is located in G/F Cluster 2, Uptown Parade, Megaworld Blvd. corner 36th street Uptown Bonifacio, Taguig City 1634, Metro Manila, Philippines. Its customer centre contact details are: +63 (2) 88875433 (within Metro Manila) and 1-800-107785465 (for domestic toll-free via PLDT landline), email: contact.us@prulifeuk.com.ph. 

The PRU customer centre processes customer concerns based on applicable timelines provided by the law. Visit www.prulifeuk.com.ph/en/contact-us/ for the list of its branches and more information. 

Pru Life UK is legally permitted to provide financial products or services in the Philippines as regulated by the Insurance Commission. 

The Insurance Commission’s head office is located in 1071 United Nations Avenue Ermita, Manila, Philippines. Their Cebu District office is located at Unit 17, Ground and Second Floors, The Gallery, Pope John Paul II Avenue, Barangay Kasambagan, Cebu City, while their Davao District office is in Door 2 & 3, 3rd Floor of YAP Building Quimpo Boulevard, Ecoland, Davao City. Visit www.insurance.gov.ph/contact-us/ for more information.